We present interactive professional development workshops designed to improve performance and increase efficiency and effectiveness.

**Click on each heading below to view detailed workshop descriptions.**

Workplace Efficiency and Effectiveness
Professionalism and Business Etiquette
Manage Multiple Processes, and Do it Well
Organize It Into Shape
The Secret to Successful Time Management
Fight, Flight, or Flow - Control Conflict
Initiative Begins with "I"
Avoid Workload Avalanche and Regain Sanity
Set Your Goals
Manage Stress
Presentation Skills

Customer Service 
Critical Customer Service
Terrific Telephone Skills

Administrative Support Specialties
Office Receptionist Extraordinaire
Administrative Professional Extraordinaire
Master Minute Taking
Business Writing Basics
Business Grammar
Proofread Like a Pro

Marketing/Networking/Sales
Perfect Your 30 Second Elevator Speech
The Power of Follow Up
Network and Build Genuine Relationships
Make Social Media Work for Your Business
Determine Your Unique Selling Proposition

Currently in Development
Manage Up/Manage Down

"You gave a fantastic presentation to my class!  Your passion for your work inspired them. You facilitated such a wonderful interactive class session. You are a superb educator!"
~Dr. Betty Presnell
Jim Moran Institute
Florida State University 


"The entire workshop, I watched supervisors have 'ah ha' moments. The light bulbs over their heads were lighting up." 
~Anne Price

"This workshop provided timely, pertinent information, coupled with suggestions that can be implemented immediately. Christy's knowledge and enthusiasm help to hold attention and drive points home."
~Mark Raciappa
Action Coach